Awards

In 2016, the annual Excellence in Customer Experience Awards ceremony will once again allow you to see and hear the stories behind the companies which have led the way on customer experience. The awards have been developed to demonstrate how the power of operations is the key driver in today’s growing ecommerce marketplace and honors operations and fulfillment innovation.

The awards ceremony takes place April 14 during the Operations Summit and attendance is included with your registration. Come and celebrate the ecommerce merchants who have been the best in innovation and managing their contact centers, returns, orders, shipments, packaging and customer service.