Operations Summit Overview


The ONLY Conference Exclusively About Direct-to-Customer and Omnichannel Operations & Fulfillment

Learn how to streamline process, reduce costs & boost customer satisfaction

The Operations Summit provides insight and ideas to help your entire operations – from warehousing, order management, shipping, shipping to and from store, inventory management, pick, pack and ship, returns, technology, automation and systems integration, trasportation, customer experience, global operations, HR Workforce Management and payment processing, ecommerce and contact center – work together to be the best they can be.

If you want to get more efficient, make customers happy, reduce costs, develop and retain the best people, ship faster, and find the right technologies and vendors, attend the Operations Summit.

Operations Summit 2017 is the only event that is devoted exclusively to every area of omnichannel and DTC operations & fulfillment, including:

  • Delivering a seamless customer experience
  • Improving cross-departmental process and communication issues between operations, ecommerce and marketing
  • Supply Chain Optimizaiton
  • Omnichannel Strategy
  • Peak Season Planning and Staffing
  • Free shipping
  • Cross border grwoth and fraud prevention
  • Returns
  • and more

The 2016 Operations Summit is based on attendee feedback and tailored content to what you’ve said are the facets which are critical to you. Learn more about:


Check out who you’ll meet in Pittsburgh! Merchant companies who have attended Operations Summit include:

 123stores215

abercrombie fitch

aleva stores

 american mint

Bare-Necessities

Bass Pro Shops

ANN Inc.

Ascena Retail Group

AutoAnything

Avery Products Corp.

Avon Products

Bass Pro Shops

BDI

BirchBox

Black Forest Decor

Bob’s Discount Furniture

Boden

The Bon-Ton Stores

Boot Barn

Boxed.com

Boyner Group

Brooks Brothers

Buckle, Inc.

Buyseasons

BYU Store

Checker Distributors

Circa Lighting

Collecting Warehouse

Cornerstone Brands

Cost Plus World Market

Crutchfield Corp.

Curbside

Design Toscano Inc.

Donna Salyer’s Fabulous Furs

Downlite

Dr. Leonard’s

eShopex

Estee Lauder

EWTN Religious Catalogue

Figi’s

Framebridge

Fruit of the Loom

Fullbeauty Brands

Gander Mountain

Genesco Inc.

Gift Baskets Overseas

Gilt

Global Healing Center

The Gold Warehouse

Good Nutrition

Goodwill Industries

Grand Junction

HEB Grocery Company

Hermes

Herrschners Inc.

Highlights for Children

Hobby Lobby

The Honey Baked Ham Co.

House of Antique Hardware

Hudson’s Bay Company

IDR Marketing Partners

Iguama.com

iHerb

JackThreads

Jockey International

Kindred

Lane Bryant

LEM Products

Lia Sophia

Liberty Fund

Limited Stores

Mars Chocolate NA

Medela

Meijer

Micro Center Inc.

Motor State Distributing

Nasty Gal

National Geographic

Naxos of America

Neesvigs

Newegg.com

Nextten Stauer

Nordstrom

Northern Brewer

One Click Ventures

ORBIS Corporation

Overstock.com

Parts Express

Phoenix Direct

Plant Therapy

Plow & Hearth

Potpoourri Group

Premier 1 Supplies

Premier Performance

QVC

Red & Blue International

Replacements, Ltd.

Saddleback Leather

Schneider Saddlery

Seta Corp.

Shopko Stores

Slate Rock Safety

Soft Surrounding

Southern States Cooperative

Stage Stores

Stauer

Stella & Dot

StellaService

Sterling Jewelers

Summit Racing Equipment

Swanson Health Products

Tempur Sealy

Title Nine

Tobi.com

Tory Burch

Trek Bicycle Company

Trident Enterprises

Trinity Road

Uncommon Goods

Vermont Country Store

Waytek, Inc.

Woolrich, Inc.

World Wide Stereo


Join over 800 operations and fulfillment colleagues April 12-14 in Cincinnati – register today!