Roundtables

Learn From Your Peers: Dozens of Roundtables to Choose From

Always popular, our roundtables offer you an opportunity to meet face-to-face and share ideas on a variety of issues facing ecommerce and omnichannel merchants’ operations throughout the conference. You will be able to choose from dozens of roundtable discussions, each facilitated by an industry expert.

Here are just a few of the roundtables we offered in 2016 – check back here – we’ll have our 2017 selection here soon!

• Ship-from-Store and the Customer Experience 
• Parcel Negotiations 
• Getting the Most Out of Your Labor Management System
• Distribution Center Metrics: Tracking and Reporting
• Packaging, DIM and You 
• How Amazon is Impacting Your Business 
• What Makes a Great Customer Experience 
• Pay for Performance – How to Decrease Costs and Increase Pay Through Successful Incentive Plans 
• Technology Considerations as You Grow
• Automated Order Sortation for DTC Fulfillment 
• DDP or DDU – Logistics and Technology Success Tips 
• Hidden Aspects to Consider When Taking Your Checkout Global
• B2B Operations and Fulfillment 
• How the New Omnichannel Reality Impacts Your Distribution Center 
• Preparing Your DC for Holiday Peak 
• Making the Most of Your DC Space 
• Leveraging Ratings/Reviews/Surveys to Improve the Customer Experience 
• Gaining Efficiencies in Receiving and Putaway 
• Getting on the Same Page: Sharing IT Projects with Partners 
• How to Get the Most of Your Voice of the Customer Data 
• Contact Center Metrics that Matter, and How to Track Them 
• How Catalogers Can Process Order Forms, Returns and Checks 
• Translation, Interpretation and Localization 
• How Fulfilling and Shipping Directly from China and Europe Just Got a Lot Easier (And More Profitable) | 
• How to Finance/Lease/Get Capex for DC Equipment and Software 
• Creating Sourcing Logic In an Omnichannel World